1 What are the core technical parameters of the product?

Core parameters meet practical scenario needs: Battery type is LiFePO4 (lithium iron phosphate) with a cycle life of ≥10,000 cycles; capacity ranges from 10.24kWh to 30.72kWh, output power from 2.56kW to 30kW, and system voltage from 91V to 346V. It supports multiple grid connection modes including off-grid and hybrid grid, compatible with power grid standards in most countries worldwide.

2 Which power grid types and regional markets is the product compatible with?

It is compatible with off-grid, hybrid grid and other mainstream grid-tie modes. The voltage range fits the power grid specifications of major global markets such as Europe and the US (e.g., 120/240V in the US, 230V in Europe), the Middle East, and Southeast Asia. Operating temperature ranges from -20°C to 57°C, capable of coping with different climate regions such as high temperatures in Saudi Arabia and low temperatures in Northern Europe.

3 What are the installation methods, dimensions and weight of the product?

Supports three installation methods: wall-mounted, stacked and rack-mounted, flexibly adapting to the installation space of villas, residences and small industrial sites. Dimensions are 60x40.5x19.5cm, facilitating bulk storage and on-site deployment for B2B clients.

4 What is the protection level and environmental requirements for the product?

Protection levels include IP54/IP55/IP64/IP65/IP66, with excellent dustproof and waterproof performance. It allows relative humidity of 5%-95% (no condensation) and a maximum operating altitude of 3000m, adapting to complex environments such as coastal humid areas and plateau regions, suitable for different scenarios like Australia and rural areas in China.

5 What communication and monitoring functions does the product support?

Equipped with multiple communication ports such as WiFi, Bluetooth, RS485, CAN and RS-232, supporting real-time monitoring of power capacity and charging/discharging status via APP. Adopts transformerless topology design with an LCD display, enabling B2B clients to remotely manage end-user equipment.

6 What customization services are available for the product?

Customization requires meeting the minimum order quantity (MOQ) of 50 units, including logo/graphic design, output voltage adjustment, battery type selection, packaging customization and other services. The basic model features a standardized design, focusing on appearance and core functions, which can meet the needs of most end-users without additional customization.