Frequently Asked Questions
Category 1: Product & Technical
What type of battery cells do you use?
We exclusively use Grade A LiFePO4 (Lithium Iron Phosphate) cells. This chemistry is known for its superior safety profile, high thermal stability, and an impressive cycle life of over 6,000 cycles at 80% DOD.
Are your systems compatible with my existing inverter?
Yes. Our battery systems are designed with high compatibility in mind. They support communication via RS485 and CAN protocols and are compatible with most mainstream inverter brands on the market.
Can I expand my storage capacity later?
Absolutely. Our systems (5kWh to 30kWh) feature a modular design. You can easily connect multiple units in parallel to scale up your energy storage as your household needs grow.
Category 2: Quality & Safety
What certifications do your products hold?
Safety is our top priority. Our products have passed rigorous testing and are certified with CE, UN38.3, and MSDS. These certifications ensure our systems meet international standards for safety, performance, and transport.
How do you ensure product quality before shipping?
We implement a strict Four-Step Quality Control process at our production base: 1. Raw material inspection; 2. In-process monitoring; 3. Full-load aging test (24-48 hours); 4. Final outgoing inspection. Every unit comes with a unique tracking ID and test report.