Frequently Asked Questions
What is OCPP?
OCPP is abbreviated for Open Charging Point Protocol. It is a network protocol that allows you to connect the EV charger to a management system on a PC to manage chargers, monitor online cards, and position the chargers.
If I get a charger with 2 guns, can it charge 2 cars simultaneously?
Yes. For example, with a 120kW DC charger with 2 guns, each gun's output power will distribute automatically to 60kW when two cars are charging. If only one car is recharging, the power can reach a maximum of 120kW output.
What brand name of cars can be recharged?
Any brand of EV can be recharged, depending on the connectors standard. Different countries use different standards of connectors (e.g. Type 1, Type 2, GB/T, NACS).
Do you test all your goods before delivery?
Yes, we conduct a 100% test on all goods prior to delivery to ensure quality and functionality.
How about after-sales support?
We provide lifetime technical support, and engineers are available to provide 24-hour online technical support.
Can you assist us in customs clearance?
Yes, we cooperate with customers to handle relevant customs clearance procedures and supply the corresponding customs clearance documentation.
Hudd Energy
