Q
The appliances power is within the rated output power range of the product but it cannot be used?
The power of the product is low and needs to be recharged. When some electrical appliances are started, the peak power is higher than the product power, or the nominal power of the electrical appliance is greater than the product power.
Q
Why is there a sound when using it?
The sound comes from the fan or the SCM when you start or using the product.
Q
Is it normal the charging cable heat up during use?
Yes, it is. The cable complies with national safety standards and has applied the certificates.
Q
How can we know the remain using time?
Please check the data on the screen, it will show the remain using time when you turn on.
Q
How can we confirm the product is recharging?
When the product is under charging, the product screen will show the input wattage, and the power percentage indicator will blinking.
Q
How should we clean the product?
Please use a dry, soft, clean cloth or tissue to wipe the product.
Hudd Energy
